Download and install WD Discovery, WD Security and WD Drive Utilities software for consistent auto unlock operations.įor instructions, please refer to Answer ID 20465: WD Discovery Software User Guide Download and Instructions and Answer ID 13880: How to Install and Use WD Security and WD Drive Utilities Features.Enter the password and click Unlock Drive.

Use the WD Drive Unlock application to access the drive.Connect the drive directly to a different USB Port on the computer.Connect the drive directly to the USB Port of the computer instead of a hub.Close and open or refresh Windows File Explorer or macOS Finder.Ensure the password protected drive is used in accordance with the auto unlock feature details listed above.Auto unlock DOES NOT occur if there are file system corruption, disk sector and I/O errors.Auto unlock DOES NOT occur for any other user account on the computer where it was enabled, unless the other user also enabled auto unlock for the same drive on the same computer.Auto unlock DOES NOT follow the user to other computers if the user account is part of a Domain.WD Discovery, WD Security and WD Drive Utilities should both installed to ensure consistent auto unlock operations.The auto unlock process can take 5 minutes or longer if the drive is connected to the computer at the time of reboot or power on. The drive will auto unlock upon logoff and login, power off and power on or after the computer has been rebooted with the drive connected.'enable auto lock on THIS drive, for THIS computer, for THIS user profile' The drive will only auto unlock when connected to the computer with the user account logged in where the auto lock setting was enabled.Avoid un-authorized access to an unlocked drive by password protecting the computer login and locking the computer screen when not in use. The drive will auto unlock and be accessible to anyone using the currently logged-in user profile on that computer only.For more details, please refer to Answer ID 20814: WD My Book is Not Detected by WD Security.

Certain models of WD My Book do not support the WD Unlocker VCD and require WD Security and WD Drive Utilities or WD Discovery to be installed on the computer to unlock and access the drive contents.The auto unlock setting on a password protected drive using WD Security allows the drive to auto unlock for this computer and User: (wd_drive_user).

Information about the auto unlock feature or WD Security software on password protected drives.*ENDĪ WD Security password protected drive does not auto unlock while connected to a computer.

How to unlock a wd my passport drive